3 Year Warranty
Everyday life at home puts high demands on a kitchen, which is why we use the highest quality products found in the market today in order to ensure that they can take everyday kitchen use.
We offer you a 3-year warranty that covers defects in the material and workmanship on all refinishing and finishing provided by Finish Facelift (The Company). The warranty is subject to the Terms and Conditions stated below.
Terms & Conditions
How Long is the warranty valid?
The warranty is valid for 3 years and is valid from the date of purchase. The original receipt is
required as proof of purchase.
What is covered under this warranty?
The warranty covers defects in material and workmanship.
What will we do to correct the problem?
Finish Facelift will examine the product and decide, at its sole discretion, if it is covered under this warranty. If considered covered, the company through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or comparable product. If it is covered by this warranty, the company will pay the costs of repairs, labour and travel for repair staff, that the company will incur, provided that the product is accessible for repair work without special expenditure. Replaced parts become the property of the company. If the original product is no longer used or available, the company will provide an appropriate replacement which may result in difference of sheen and tone. It is the company that determines, at its sole discretion, what constitutes an appropriate replacement.
After Sales Service
In order to offer durable kitchens that meet your needs and expectations, we adapt and upgrade our products as the industry evolves. For this reason, we cannot guarantee that products and prices will be valid beyond the purchase of one year. You can rely on the fact that we will always do what we can to make sure you are satisfied with your finished product from our company.
What is not covered under this warranty?
This warranty does not cover normal wear and tear, cuts or scratches, or damages caused by impacts or accidents.
Follow our care instructions carefully. This warranty does not apply to products that have been used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products. This warranty does not cover incidental or consequential damage.
Care Instructions
We recommend using a soft cloth dampened with water or a mild cleaner, if necessary, for cleaning your cabinet frames, fronts, shelves and other finished surfaces. Use only cleaning agents that are intended for the materials you have. Avoid any agents that contain ammonia, alcohol, bleach or an abrasive. Rinse with clean water, then dry with a clean, dry cloth. If you happen to spill, do not allow the liquid to stay in contact with the surface, wipe off immediately. Don't forget to wipe under the base cabinets and the edges of the cabinet doors.
Don’t place e.g. the coffee maker or electric kettle so the steam flows up against the underside of the cabinet frame and doors. And don’t open the door of the dishwasher immediately after the programme has ended. Exposure to heat and the high humidity increases the risk that the countertop or door may absorb moisture and swell.
Wood is a natural material and its colour may change with time. Light or white lacquered surfaces also have a certain tendency to “change in colour with age,” depending on exposure to light.
How the country and provincial law applies
This warranty is to the benefit of the original purchaser of the product. All warranties on products sold within Canada are not transferable beyond the original purchaser with the exception of residents of the province of Saskatchewan. This warranty does not cover products that have been moved from their original location or have been reinstalled or reconfigured.
This warranty gives you specific legal rights. This warranty does not, in any way, affect the rights given to you by law. You may also have other rights under applicable provincial law. The company is not responsible for incidental or consequential damages. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the warranties, so these exclusions or limitations may not apply to you.
How to reach us if you need assistance
If you have any questions regarding the finishing of your kitchen cabinets, please email hello@finishfacelift.com or visit us online at www.finishfacelift.com.
Save the receipt
It is your proof of purchase and required for the warranty to apply. If anything happens, or if you're not satisfied, just contact us!